Type of Services

The services to be provided include:

1) Preparing and implementing a Communication Strategy

• Provide a Communication Strategy and review it annually.

2) Running of the EU Infopoint public space

• Welcoming visitors, advising them on EU issues/topics and providing them with the requested information. This task will also include answering questions raised by the community by phone, by email or through other channels (e.g. social media, etc.);
• Producing and disseminating brochures and information material available at the EU Infopoint, including online databases;
• Purchasing and displaying the newspapers (available for the public) and making sure that all relevant literature and publications are purchased on a regular basis;
• Proactively displaying material on the European Union and its policies and activities at the public space and available TV's;
• Smooth running of EU Infopoint PC's (3) available for use to visitors;
• Preparing interesting information tools and presentations on a number of EU topics;
• Hosting family-orientated activities and quizzes for children/youth;
• Hosting events related to thematic days and weeks;
• Organising public debates, lectures, conferences, cultural events, film screenings, exhibitions, press conferences, seminars etc., both at the EU Infopoint and outside.

3) Web-based information activities

• Prepare and upload all texts, databases, tables, graphs, applets, images (video and photo) and sounds, ensuring that coherence of all elements present in the page, both between them and with the pattern of Internet pages promoted by the EU institutions in general;
• Provide information about the EU assistance programme implementation as well as funding opportunities such as calls for proposals;
• Propose useful links such as to the European Commission, European Commission - DG Enlargement, the European Commission Representation in Cyprus, etc.
• Check for consistency and expiration of deadline of uploaded data;
• Ensure media-like coverage of events/activities organised by the Task Force Turkish Cypriot community in Cyprus as well as public events in which EU officials are invited

4) Event management and visibility campaigns

• proactively organise and implement visibility events, seminars, conferences, workshops, public debates, film screenings etc. targeted at specific audiences e.g. young people, NGOs, professional groups, private sector, etc. on EU related themes;
• support event management from advice, design, concept, organisation and follow up (e.g. press conferences, trainings, seminars, round table discussions and workshops), list of participants/speakers, moderator (if necessary), logistics, provision of high-quality simultaneous or consecutive interpretation; catering, invitations, publicity, promotion, provision of photo and video records, full production (including design) of corresponding publications such as leaflet/flyer or posters, etc;
• Organise three (3) events per month gathering on average 50 participants should be held in Nicosia and 1 event per month gathering on average 30 participants should be organised outside of Nicosia;
• Organise at least two contests per year revolving around an EU theme for either the general public or some targeted group;
• organise a number of well-developed information campaigns (on average 3 per year) to inform the Turkish Cypriot community and promote their participation in the EU funded calls for proposals.

5) Information products

• Design, prepare, produce and disseminate information and promotional materials such as publications, brochures, audio-visual materials, EU branded promotional material, etc.

6) Social Media

• Elaborate a strategy for communicating the EU policies and information about EU projects in the northern part of Cyprus through social media to further generate dialogue and a forum of discussion on the EU and the EU Aid Programme in the northern part of Cyprus.

7) Media relations

• Support media and press relations through the organisation of press events such as press conference, media briefings as well as to provide weekly reports and press clips about the EU and the Aid programme in the press.